Privacy Policy

Last updated: 20 May 2026
Contact: [email protected]

Waypoint AI is a Perth-based AI agency run by Codi Cook. This policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth).

1. What We Collect

• – Contact form submissions: your name, email, and message.
• – Client information shared during project discovery and delivery.
• – Conversation data from AI agents deployed on your behalf.
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• 2. How We Use It

• – To respond to enquiries and deliver agreed services.
• – To build, test, and refine your AI solution.
• – To meet legal and accounting obligations.
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We do not sell your data or share it with third parties beyond what is needed to deliver the service.

3. Third-Party Tools

To build and operate solutions, we use tools including AI model APIs (Anthropic, OpenAI), automation platforms, and communication services where applicable. These are configured to limit data retention where possible. This list may be updated as the business grows.

4. Data Retention

• – Contact enquiries: retained until resolved and for reasonable record-keeping.
• – Client and agent data: retained for the duration of the engagement, then deleted within 14 days of conclusion.
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5. Your Rights

Under Australian privacy law you can request access to, correction of, or deletion of your personal information at any time. Email [email protected] with the subject ‘Privacy Request’. We’ll respond within 30 days. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

6. Security

We take reasonable steps to protect your data from unauthorised access or misuse. If a breach occurs, we will notify you without undue delay.

7. Changes

This policy will be updated as Waypoint AI’s services evolve. The ‘Last updated’ date above reflects the most recent revision. Material changes will be communicated to active clients before they take effect.